Frequently Asked Questions

Q: When will I receive my order?

A: It will take us 1-2 weeks from when you place your order until we ship your mobile.  Other products are shipped within 3 business days. For orders within the United States we ship mobiles via USPS Priority Mail and other products via USPS First Class Mail.  We ship international orders via US Postal Service First Class International Mail.  The US Postal Service website is a great place to estimate shipping time frames based on your location.

Q: Can I choose my own colors?

A:  Absolutely!  All of our mobiles are available in 22 rich custom colors at no additional charge.  Just add a note when placing your order specifying which colors you prefer.

Q: How will I know when my order has shipped?

A:  Once your order is dispatched we'll email you a notification and will also provide a tracking number. Please note that tracking outside the USA may not always be available.

Q: Do you ship internationally?

A:  Yes we do, assuming of course that postal delivery is available at your location!

Q: Will you make a custom mobile for me? (i.e., rabbits, cars, whales, etc.)

A:  At the moment we offer airplanes, birds and balloons. We do plan to release new designs in the future so please follow us on Instagram or Facebook if you'd like to stay in touch!

Q: Do you sell wholesale?

A:  Of course! Please send us a message and we'll start a conversation.

Q: Can you design my mobile to hang from an arm attached to a crib?

A:  Our large mobiles are designed as decoration to be hung from a ceiling - completely out of the reach of babies and children. We do however now offer a mini-mobile that is perfect for crib arms.

Q: How do I care for felt?

A:  Our 100% merino wool felt has amazing natural attributes that allow it to shed dirt and maintain it's natural look and feel.  Over time it may become dusty (like anything in your home) and ideally should be cleaned by vacuuming using a bristle attachment. It's also fine to clean with a damp cloth or also hand-wash using a mild detergent and then laid flat to air-dry.